Privacy Policy DeepBody Matrix
Last Updated: May 14, 2025
Introduction
Providing an overview of the commitment to protecting personal data collected through
DeepBodyMatrix services, including website use, Zoom sessions, Stripe payments, What-
sApp, Instagram, and Facebook communications, targeting Hong Kong, USA, EU, and
UK users.
This Privacy Policy outlines how DeepBodyMatrix ("we," "us," or "our") collects, uses,
discloses, and protects your personal data in compliance with the Personal Data (Privacy)
Ordinance (Cap. 486) in Hong Kong, the General Data Protection Regulation (GDPR)
in the European Union, the UK General Data Protection Regulation (UK GDPR), and
the California Consumer Privacy Act (CCPA) in the United States.
1. Data We Collect
Describing the types of personal data gathered during interactions with our website,
Zoom sessions, Stripe transactions, and social media platforms.
We collect the following data:
• Name and email address from website contact forms or inquiries.
• Name and email address for session registration and communication.
• Payment information processed via Stripe for future Zoom sessions.
• Session participation details (e.g., attendance, duration) via Zoom.
• Name and phone number, plus message content, via WhatsApp for inquiries or
coordination.
• Name, message content, and optional profile details via Instagram Direct or Face-
book Messenger for inquiries or coordination.
• Optional feedback or health-related input for SESM (Sensory Experience Somatic
Movement) services.
2. How We Use Your Data
Explaining the purposes for processing collected personal data.
Your data is used to:
• Respond to inquiries or contact form submissions.
• Facilitate Zoom session bookings and Stripe payments.
• Provide SESM services tailored to your needs.
• Communicate and coordinate via WhatsApp, Instagram, or Facebook.
• Send updates or marketing materials (with opt-in consent).
• Ensure compliance with legal obligations across Hong Kong, EU, UK, and USA.
3. Legal Basis for Processing
Detailing the legal grounds for data processing under applicable laws.
We process your data based on:
• Consent (e.g., for marketing emails or social media communications).
• Contractual necessity (e.g., processing payments via Stripe).
• Legal obligations (e.g., tax records).
• Legitimate interests (e.g., improving SESM services or responding to inquiries).
4. Data Sharing and Third Parties
Outlining with whom data is shared and under what conditions.
We may share data with:
• Zoom for session hosting.
• Stripe for payment processing.
• WhatsApp, Instagram, and Facebook (Meta) for communication purposes, under
their privacy policies.
• Legal or regulatory authorities if required by law.
No data is sold to third parties.
5. Data Security
Describing measures taken to protect personal data.
We implement:
• Encryption for payment, session, contact form, and social media message data.
• Secure storage compliant with Hong Kong PDPO, GDPR, UK GDPR, and CCPA.
• Regular security assessments.
6. Your Rights and Choices
Listing user rights regarding their personal data under respective regulations.
Depending on your region:
• Hong Kong: Access, correction, or deletion under PDPO.
• EU: Right to access, rectify, erase, restrict, or object under GDPR.
• UK: Right to access, rectify, erase, restrict, or object under UK GDPR.
• USA (CCPA): Right to know, delete, or opt-out of data sales.
Contact us at info@deepbodymatrix.com to exercise these rights.
7. International Data Transfers
Explaining how data is handled across borders.
Data may be transferred between Hong Kong, the USA, EU, and UK for service delivery,
ensuring compliance with local laws via standard contractual clauses. Social media data
is processed by Meta, subject to their international transfer mechanisms.
8. Cookies and Tracking
Addressing the use of cookies and user consent.
We use cookies to ensure site functionality (e.g., session management) and may use non-
essential cookies for analytics or marketing purposes. Essential cookies are used without
consent as they are necessary for the website to operate. EU and UK users must pro-
vide explicit consent for non-essential cookies, with an option to manage preferences or
withdraw consent at any time via a cookie management tool on our site.
9. Retention Period
Specifying how long data is kept.
Data is retained for as long as necessary for service provision, inquiry responses, or legal
requirements, typically 5 years post-interaction unless requested otherwise.
10. Contact Us
Providing a way for users to reach out with privacy concerns.
Email: info@deepbodymatrix.com
Address: [your-address, Hong Kong]
11. Changes to This Policy
Noting that the policy may be updated and how users will be informed.
We may update this policy, posting changes here with the updated date.
WORK HOURS
Monday - Friday
8:00 - 20:00
By Appointment only
For outside these hours, contact us
ADDRESS
Central
At Absolute Performance
6F, On Lok Yuen Building
25 Des Voeux Road Central
Western
At The Hub
10F, 210 Wing Lok Street